— Infrastructure · Cybersecurity · AI —

We design, operate and protect your infrastructure.

Infrastructure · Security · Intelligence · AI-powered

We are the IT and cybersecurity team for businesses across Spain. We run their support and systems, watch over them 24x7 with BKA Phylax, and deliver networks, AI automation and regulatory compliance. From Madrid.

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— What we do —

All your IT.
One team.

01Network · Cloud

Networks & infrastructure

Office and plant networks, high-density wifi, fibre, firewalls and cloud. Turnkey and multi-vendor.

Wifi · Fibre · Firewall · CloudLearn more
03SOC 24×7 · operational
01Endpoint02Identity03Network

Cybersecurity, 24×7 SOC & compliance

BKA Phylax: on-call analysts 24x7 with European AI. And advice on NIS2, ENS and ISO 27001.

BKA Phylax · NIS2 · ISO 27001Learn more
02MSP
< 2 h

Managed IT

Your IT department for a monthly fee: bilingual helpdesk, NOC, EDR and backups, with response times in the contract.

Helpdesk · NOC · EDR · BackupsLearn more
04AI

Automation & AI

AI automation for IT and security, integrations and MCP servers. And AI on your own premises.

MCP · Integrations · AgentsLearn more
— Services —

Everything
we do.

01

Managed IT

Your IT department for a monthly fee: bilingual helpdesk, NOC, EDR and backups.

See service →
02

BKA Phylax · 24x7 SOC

On-call analysts day and night, with European AI, watching your devices, accounts and network.

See service →
03

Networks & infrastructure

Office and plant networks, high-density wifi, fibre, firewalls and cloud. Turnkey.

See service →
04

Automation & AI

We connect your systems to each other and to AI, and automate repetitive work.

See service →
05

NIS2, ENS and ISO 27001

We advise you: what applies to you, where to start and the technical side.

See service →
— Who we work with —

Any sector.
All of Spain.

From the small office to the group with several sites and plants, from 10 people upwards. We are based in Madrid and work, remotely and on site, across Spain.

Industry and energyAerospaceChemicals and pharmaFoodHealthcareHospitalitySport and stadiumsLogisticsEducationProfessional servicesRetail
— Process —

How we work.

Three phases and one team, from the first analysis to day-to-day operations.

01Understand

Understand

We start with your business, not your technology: inventory, network and security reviewed, and a prioritised plan before we touch anything.

02Build

Design & build

Turnkey, with one team accountable for scope, timeline and outcome.

03Operate

Operate & protect

Once live, we don't disappear: ongoing support and monitoring, a report every month and a review every quarter.

15Years of combined experience
200+Projects delivered
24x7SOC with on-call analysts
< 2 hFirst response to critical incidents
— Models —

Three ways
to work with you.

A defined project, your IT managed on an ongoing basis or a block of hours: you choose how we start.

Turnkey

Turnkey projects

We handle the full cycle: consulting, design, implementation and go-live, with a fixed scope and budget.

  • Consulting & architecture design
  • End-to-end implementation
  • Go-live & handover
Consulting · Project · HandoverLet's talk
Managed

Managed services (MSP)

A monthly fee and your IT in our hands: helpdesk, NOC, SOC, EDR, backups and email security.

  • Bilingual helpdesk during business hours
  • NOC alerts around the clock and 24×7 SOC
  • Backups, EDR and email security (SPF, DKIM and DMARC)
Helpdesk · NOC · SOCLet's talk
Block of hours

Block of hours

Prepaid hours of a technician or network engineer, whenever you need us, with no fixed fee.

  • Technician or network engineer
  • Remote or on site
  • No fixed fee
Hours · Remote · On siteLet's talk
— About us —

Behind it,
people.

Three partners with 15 years of combined experience and more than 200 projects. We become part of your company and run your technology end to end. And we work with a network of partner companies to reach anywhere in Spain.

— FAQ —

What people
usually ask.

Do you work outside Madrid?

Yes. We work across Spain: remotely and, when needed, on site, with partner field teams.

Do I have to change IT provider to get the SOC?

No. BKA Phylax works with your current provider or your in-house IT person.

How fast do you respond?

For support, under 2 hours for a critical incident, 4 hours for a high one and 8 hours for a normal one, during business hours and by contract. In the SOC, an on-call analyst picks up your critical incident in under 15 minutes, at any hour.

Where is my data?

In the EU. SentinelOne stores data in Frankfurt, Datto in Germany and SuperOps in a European data centre, and our SOC’s AI is Mistral, in France.

How much does it cost?

It depends on your devices, users and sites, and we give you a fixed proposal.

— Let's talk —

Let's build
something real.

Tell us about your project and we'll reply within 24 h.

SOC 24×7 · operational